We also provide a Simplified Chinese version of this document.
This document is modelled on the European Union General Data Protection Regulation (GDPR), which can be found in its original version on the official website of the European Union. You can find the original version of this document on the official website of the European Union.
Your privacy is very important to us and this statement describes how and for what purposes we process your data.
As required by our policy, each time we update our privacy policy, we will prominently display a “Privacy Policy Change Alert” on the relevant website and send you an email alert of the privacy policy change (if you have given your permission).
In addition, all historical versions of this document will be archived for future reference.
Firstly, we collect data that you voluntarily provide to us, such as questionnaires, email subscription forms (see 3: Marketing, Subscriptions), etc. We collect your data when you use our website.
Secondly, we collect your data when you use the services on our website to ensure the security of our services and also to prevent cyber-attacks and fraud.
For non-essential data collection, it is up to you to decide whether we can collect your data, but note that some applications require the use of some of your required account information (such as user ID) and other necessary data in order to provide you with the Services, and if you do not give us permission to provide such data to the applications, those applications may not be able to provide you with the Services.
SPECIAL NOTICE FOR PERSONALISATION: We allow you to prohibit us from collecting data about you for the purpose of providing you with personalised recommendations.
Exception: If you use a service that requires personal data from you in order to enter into or fulfil a contract, we will contact you via the contact details you have reserved and if you are unable to provide the data within the time limit, we will not be able to continue to provide you with the service.
Trackers: see 8. Behavioural Trackers for more information
We use your data to provide you with a better experience and to optimise and upgrade our products, typical uses of data include:
Optimising and improving our products.
Providing you with personalised recommendations.
By default, we do not provide personalised advertisements to users under the age of 16 in their account profile, you can change this setting in the Privacy Centre. You can change this setting in the Privacy Centre.